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BCS Tracker – Incident Management Software

Features and Specifications

  • Access from any location with date/time stamp in accordance with the time zone
  • Detail User access level for one or all Locations
  • Incident and Daily Log entry by Location
  • Real-time notifications of incidents by email
  • Security Alerts Publication upload
  • Audit trail at all stages for an incident
  • Store client location protocols – Post Orders, Emergency list call, Emergency Procedures, Vehicle Accident
  • Third Party Contact information & Witness statements
  • Upload and attach documents such as photographs, videos or hand-written statements
  • Upload SilverGuard Tour Patrol Reports for client viewing
  • Pass Down Log with Alarms to inform the next shift or user of things to be done
  • User-defined Location Types, State & Categories of Incidents

Product Description

BCS SilverGuard Web Reporting Incident Software Application (SGWR) or BCS Tracker is a cloud-based real-time Incident Management Software designed to help your organization take a proactive approach to record and report incidents and daily logs in real time with GPS tracking. This easy-to-use platform, safeguard and enables your organization to record and maintain a centralized database of real-time incidents and generate consistent management reports at the click of a button. Every stage of an incident is recorded online and its progress can be tracked until it is closed or completed.