What is BCS Tracker – Incident Management system?

BCS Tracker is an advanced cloud-based and scalable software for recording incidents and daily logs in real-time (with GPS tracking). This easy-to-use platform enables your organization to record and maintain a centralized database of incidents in detail. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed.


Who is it for?

  • Security guard companies
  • Cleaning service companies
  • University security services
  • Security operations for shopping malls and plazas
  • Art gallery security services (e.g., monitoring artworks)
  • Off-site maintenance and service companies
  • Factory maintenance workers (e.g., monitoring equipment inspections)

Why use it?

  • Record and track incidents in detail and at every stage for your clients and third-party authorities (e.g., Police, Fire, insurance)
  • Efficiently and cost-effectively analyze incidents to formulate actions and strategies to improve security.
  • Receive real time notification so that you can respond to and deal with various types of situations effectively.


  • Access from any location with date/time stamp (in accordance with the time zone)
  • Detail User access level for one or all Locations
  • Incident and Daily Log entry by Location
  • Receive real-time notifications of incidents by email
  • Security Alerts Publication upload
  • View audit trails at all stages of an incident
  • Store client location protocols – Post Orders, Emergency List Call, Emergency Procedures, Vehicle Accident
  • Record Third Party Contact information & Witness Statements
  • Upload and attach documents such as photographs, videos, or hand-written statements
  • Upload BCS Patrol monitoring reports for client viewing
  • Pass Down Log with Alarms to inform the next shift or user of things to be done
  • User-defined Location Types, State & Categories of Incidents

No installation and server needed

Our web-based patrol monitoring system can be accessed easily from any web browser.


Ideal for companies at any budget or size, we offer flexible pricing based on usage.

Developing Software Systems since 1985

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