Tracker – Incident Management Software

BCS SilverGuard Web Reporting Incident Software Application (SGWR) or BCS Tracker is cloud-based, and it records incidents and daily logs in real-time with GPS tracking. This easy-to-use platform safeguards and enables your organization to record and maintain a centralized database of incidents. It also generates consistent management reports at the click of a button. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed

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Features and Specifications

  • As cloud solution is is accessible irrespective of location and time-zone
  • Detail User access level for one or all locations
  • Incident and Daily Log entry by location
  • Receive real-time notifications of incidents by email
  • Security alerts publication upload
  • View audit trails at all stages of an incident
  • Store client location protocols – Post Orders, Emergency List Call, Emergency Procedures, Vehicle Accident
  • Record Third Party Contact information & Witness Statements
  • Upload and attach documents such as photographs, videos, or hand-written statements
  • Upload SilverGuard Tour Patrol Reports for client viewing
  • Pass Down Log with Alarms to inform the next shift or user of things to be done
  • User-defined category for incidents, location types & states


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