Patrol Monitoring Illustration
The problem
Whether it’s a hospital wing, a piece of factory equipment, or a million-dollar painting, security guards are entrusted with the vital task of protecting what they are responsible for. However, unlike office workers, security guards may work at odd hours and with little to no supervision. Many work alone at night in warehouses, office buildings, or institutions. They may be responsible for fulfilling a range of regular patrol duties, such as checking the entrance to a building every hour.
Without any supervision, a security guard might be tempted to stray off-task. They might check their phones and lose track of time or even go off-site.
The solution
The most important step is to find a way of keeping security guards accountable by setting up a system for monitoring them. But how can hundreds of guards at different locations be monitored at the same time?
Our electronic patrol monitoring system helps all kinds of companies keep track of all kinds of employees efficiently and in real time.
Hardware
Our system consists of the following basic hardware:
- Checkpoints :These are button-sized “tags” containing unique identification numbers which can be read by a portable electronic reader. They can be fixed to the wall at each point that your employee needs to inspect.
Different kinds of tags can be used, such as barcodes, RfID, Touch Memory, QR Codes, NFC, and GPS locations for virtual checkpoints - Portable Readers or Wands Portable electronic readers are used to read the Ids of the tags. During a patrol, the readers are used to read (“scan”) the tags at checkpoints along the patrol route. When a reader read the tags, the reader records the tag’s unique ID as well as the date and time.
Mobile phones with a specialized app are also used in place of dedicated tag readers.
Setting up the monitoring system
Checkpoints are first affixed to important points of inspection along the security guard’s patrol route.
Next, the Security Guard is given:
- A Reader to scan the Checkpoints
- A Guard Button to identify himself (optional)
- An Incident Wallet to record incidents (optional)
The Checkpoints, Guard button and Incident Buttons are defined in the Patrol Monitoring Software.
How does it work?
As the security guard does his patrol route, he uses the Reader to scan checkpoints that he passes along the way.
The reader records the checkpoint id and the current date and time. He can also use the reader to record any incidents that occur.
At the end of the patrol, the guard places the reader in the downloader and the information is transferred to a computer with the Patrol Monitoring Software for processing.
If the guard has a Guard tag, he uses the reader to scan it to link him with the route he is about to start.
The software can then be used to produce reports to verify that the patrols were done or to report on any missed checkpoints or incidents.
Note: If a mobile phone with an app is used as the reader:
- downloaders are not needed since the mobile phone will send the data directly to the software over the internet
- Guard tags are not needed since they must log in to the Mobile App with their user name
- Incident tags are not needed since incidents can be defined and sent via the App
Our software can be customized based on your needs:
- Predefined times for patrols
- Predefined intervals between checkpoints
- Random or sequential checkpoint reading
- Real time checkpoints reading